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How to Report

Last updated 224d

Our Trust and Safety team enforces our guidelines and removes harmful content from Highrise. Even though we're always watching,👁 our active community has grown so much that it can be difficult to watch everything. If you see something, let us know!

We want to empower our community members to take an active role in creating a safe space for everyone. It's really important that you alert us to violating content and users using our reporting tools: this automatically sends our Trust and Safety teams all the information we need to investigate.

Here's how to report violations of our Community Guidelines.
  • Tap and hold the specific message you'd like to report
  • Tap Report
  • Select a reason why you're reporting the message
  • Tap Submit Report
  • Tap the guest number icon on the upper right corner of your screen
  • Tap the '...' icon on the Voice-Enabled box
  • Tap Report Voice
  • Select a reason why you're reporting the message
  • Tap Submit Report
  • Open the conversation in your inbox
  • Tap and hold the specific message you'd like to report
  • Tap Report
  • Select a reason why you're reporting the message
  • Tap Submit Report
  • Open the post you'd like to report.
  • Tap the '...' icon under the post
  • Tap Report
  • Select a reason why you're reporting the message
  • Tap Submit Report
  • Tap and hold the specific comment you'd like to report
  • Tap Report
  • Select a reason why you're reporting the message
  • Tap Submit Report
  • Open the profile you'd like to report.
  • Tap the flag icon on the upper right corner of your screen
  • Tap Report Account
  • Select a reason why you're reporting the user
  • Tap Submit Report

All reports have an optional comment box. If there's any information you can give us to help with our investigation, let us know there.

When reporting something on Highrise, it's really important to flag the exact message or post. Millions of messages are being shared, so reporting the specific message or post will help us track it down quickly.

Want to know more about how our report system works? Check out the Reporting FAQs.

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